Increase revenue and build stronger relationships with patients. Patients who receive reminders are more likely to keep their appointments. In fact, a 2001 study revealed that, on average, healthcare providers who began making reminder calls saw a 27% decrease in the number of no-shows. What’s more, in an evaluation of the effectiveness of reminder calls, the evidence indicated patients who were notified of their upcoming appointments were 1.75 times more likely to keep them. And with the continued popularity of text messaging and email services, you have even more ways to communicate with patients!